Facing flight delays, diversions, or cancellations can be a daunting challenge for airlines, impacting operational costs, customer satisfaction, and brand reputation. While such disruptions are often beyond control, CMAC's expertise in travel disruption management ensures that your passengers experience minimal inconvenience.
With CMAC, you have a partner who understands the criticality of swift action when travel plans go awry. Our Delay and Divert solutions focus on reducing the impact on passengers and crew, ensuring a positive outcome in challenging situations.
Our team are available to you, 24 hours a day, 7 days a week, 365 days a year, so you are never without us.
Our services cover countries all across the globe, ensuring you can get your people where they need to be.
We invest in technology to ensure the best possible customer experience.
We've successfully managed major disruptions, showcasing our capability to handle challenging situations.
Our in-depth understanding of travel disruption management, a global network, and strong supplier relationships set us apart.
Our efficient response to disruptions helps reduce passenger compensation claims, ensuring compliance with EU Regulation EU261/2004.
Contact us to learn more
Are you interested in enhancing your travel disruption management strategy?
Contact our team of experts for a comprehensive solution that keeps your operations smooth and your passengers satisfied.
Our control centre is available 24/7 at 03333 207 100, or you can contact us through our form for more information. Let CMAC help you turn travel disruptions into opportunities.
We’ll be in touch shortly to learn about your requirements, provide answers to your specific ground transport questions and review ways CMAC can help your business.
Posted Aug 31, 2021
In January 2021, a rare Spanish snowstorm caused considerable disruption for travellers across Spain, Morocco, and the UK, as well as knock-on effects to travellers in other countries due to fly to Spain.
The heavy snow and wintry conditions forced Madrid Barajas airport to close, along with several roads, leaving thousands...
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